Best Practices for COVID-19 Government Websites

As a state or local government, it is important to keep your constituents informed with clear, direct information and instructions in this rapidly changing environment of COVID-19. This COVID-19 Website Best Practices Guide will help you understand how to best do this via a public-facing website where you can publish and maintain information, guidance, resources, and news about COVID-19.

📚 How to Use This Resource

  1. Start with the Getting Started guide

  2. Next, understand What Information Should Be on your Site & How to Think about Layout, which includes mockups of a sample state/ local government website & tips on how to organize your information

  3. Browse the links in the Design & Technical Resources section, which is a list of assets, tools, and other resources that can help you build your website and examples of great state/ local government coronavirus websites to reference

  4. Let us know your feedback — was this resource helpful? Why or why not?

About this Resource

This resource was created by volunteers with the U.S. Digital Response to help federal, state, and local governments to efficiently provide the public with essential coronavirus info. The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1)’s guidance for government coronavirus websites, (2), a portal for public information that is curated by the Coronavirus (COVID-19) Task Force at the White House, working in conjunction with CDC, and (3) CDC Coronavirus Portal which is the latest public health and safety information from CDC and for the overarching medical and health provider community on COVID-19.

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